The Issues that SMEs Can Solve with CRM
What Are the Issues that Small and Medium-Sized Businesses Can Solve with CRM? In this article, I will introduce some of the issues that SMEs can solve by implementing a CRM system. An essential factor...
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A Guide to Avoiding Failure in SFA Implementation
Key Points to Avoid Failure in Implementing an SFA System for Small and Medium Enterprises In this article, I will explain the importance of SFA systems and points to avoid implementation failures. Nowadays, IT...
How to Select Cloud CRM Software for Your Company
Key Points for Selecting Cloud CRM Software In this article, I will introduce the selection procedure and selection points of cloud CRM software. To create a customer-centric business style, create new marketing using customer...
Advantages of a Cloud CRM System
What are the Advantages of Implementing a Cloud CRM System? What are the advantages of a cloud CRM system? Cloud CRM (Customer Relationship Management) is an IT product that provides a CRM system that...
Cloud-based CRM Software: Advantages and Features
What is a Cloud-based Customer Relationship Management Software? I will introduce the basics of CRM, the types of CRM software, and the features of the latest mainstream cloud-based CRM software for those interested in...
What is Database Marketing, and How it Differs from CRM?
What is Database Marketing? In this article, I will explain what database marketing is and the difference between CRM. In recent years, business activities utilizing data owned by companies have been spreading. However, to utilize...
Customer Needs: How to Properly Identify Customer Needs
How to Understand Customer Needs? In this article, I will introduce the meaning of satisfying needs and how to properly understand customer needs. “Needs” is used as a marketing term. Of course, many people...
CRM Functions: An Introduction to the Basic Functions
An Introduction to the Basic Functions of CRM Systems Have you ever heard of a CRM system? It is one of the management methods, and it is not an irrelevant term for a company....
Customer Analysis with CRM (RFM and CTB Analyses)
How to Analyze Your Customers with CRM In today’s world of diversified customer needs, it is becoming increasingly difficult to maintain relationships through uniform marketing. CRM analysis is gaining attention, and it is a...
CRM Marketing: Introduction and Activity Process
What is CRM Marketing? Companies need to focus on building relationships with their customers to improve their sales. Rather than advertising to a larger audience, it is now required to respond to individual specific...