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CRM is Essential to Modern Marketing Strategies

CRM is Essential to Modern Marketing Strategies

Why is CRM an Essential Part of Modern Marketing Strategy As the customer purchasing process and the associated customer acquisition process become more digitalized, CRM is now increasingly being used in the marketing strategies...

Points for Selecting CRM Tools

Points for Selecting CRM Tools

Key Points for Selecting CRM Tools to Improve Customer Relationships I hope you have understood that customer-centric marketing methods can be more effective in this day and age. Also, the use of CRM tools...

How to Streamline Your Sales Process

How to Streamline Your Sales Process

What can Sales Support Help You to Eliminate Overtime? How to Streamline Your Sales Process The sales department, which plays an important role as the starting point of a company, always has long working...

5 Failure Factors of CRM Implementation

5 Failure Factors of CRM Implementation

5 Failure Factors that You Should Know for Successful CRM Implementation In this article, I will explain the failure factors of CRM implementation. “Please tell me the case where you failed by implementing a...

How to Manage Customer Lists and Utilize them

How to Manage Customer Lists and Utilize them

How to Create Customer Lists Customer lists are the lifeblood of a company. In this article, I will explain how to manage customer lists and utilize them. It is said that a customer list...

What is Customer Engagement? The Difference from Loyalty

What is Customer Engagement? The Difference from Loyalty

The Difference between Customer Engagement and Customer Loyalty Customer engagement and loyalty are both words that describe the relationship between a product or service and its customers and the company’s customers. However, the meanings...

What is a Case Management System?

What is a Case Management System?

How to Choose the Right Case Management System for Your Company In this article, I will introduce case management and a case management system. Excel has become synonymous with management tools such as scheduling,...

CRM Operation – Operational Points for Successful CRM Implementation

CRM Operation – Operational Points for Successful CRM Implementation

Operational Points for Successful CRM Implementation With the rise of CRM cloud services, more and more companies are implementing CRM (Customer Relationship Management). But many companies are not able to utilize it as they...

Failure Cases of SFA Implementation

Failure Cases of SFA Implementation

Failure Cases of SFA Implementation that You Need to Know Table of contents: Definition of SFA and what it can do What is the purpose of implementing SFA? Failure cases of SFA that you...

What is Business Card Management Software?

What is Business Card Management Software?

An Introduction to Business Card Management Software You can further improve your sales performance by using the business cards you receive from your clients and customers. However, some people may find it hard to...